Privacy Policy

1. Scope

LOVE IN A BOX issues this Privacy Policy (PP) to inform its clients and users of the general privacy rules for the treatment of personal data which it collects and processes in strict compliance with the Personal Data Protection Act.
LOVE IN A BOX respects best practices in the area of security and protection of personal data, having implemented and continually evolving appropriate measures to protect the data of its customers, employees and third parties.
The rules set out in this Privacy Policy include the provisions on the protection and processing of personal data set out in the contracts entered into with LOVE IN A BOX, as well as the rules set out in the Terms and Conditions of Service which regulate our services.
This PP applies exclusively to the collection and processing of personal data carried out by LOVE IN A BOX.
You may find links to other websites which are not of LOVE IN A BOX. In these cases, LOVE IN A BOX is not responsible for the collection and processing of personal data by these websites and therefore this Privacy Policy does not apply to them.

2. Acceptance

This Privacy Policy (PP) applies to the use of our websites or the purchase of products and services from LOVE IN A BOX. By using or contracting our services, you acknowledge and accept the conditions set out herein. Thus, by providing your personal data, you are authorising its collection, use and disclosure, where applicable, and in accordance with the rules set out herein.

3. What is Personal Data?

Personal data is any information, of any nature and regardless of its support, concerning an identified or identifiable natural person (an identifiable person is one who can be identified directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his/her physical, physiological, mental, economic, cultural or social identity).

4. Entity responsible for processing the personal data

LOVE IN A BOX is the entity responsible for the collection and processing of personal data, and the data collected, the means of processing and purposes of use are defined by it and in the context of the services contracted by the customer.

5. Personal data collected

In the context of our activity, services or products contracted by the customer, we collect and process the personal data necessary to provide the services and perform our commercial activity.

6. Collection of personal data

We collect personal data by telephone, through written contact forms or on our websites, by subscribing to our newsletters, at events, training sessions and always with the customer's consent. Whenever you contract a service or product at LOVE IN A BOX, you will be asked for data for legal purposes and those necessary to contract that service or product.
Some of the data collected is compulsory. If any information is missing, LOVE IN A BOX will not accept the order, and the client will be informed of what information is missing for the service to be active.
The personal details collected are processed electronically and in strict compliance with the legislation on the protection of personal data, and are stored in specific databases created for this purpose. Under no circumstances will the data collected be used for purposes other than those for which consent has been given by the data subject.

7. Purposes of processing personal data

The personal data collected with your consent is intended for the management of the contractual relationship, the provision of services, the adaptation of services to the needs and interests of Customers, information and marketing actions.

8. Conservation of personal data

Where there is no specific legal requirement, the data collected will be kept for the period necessary for the purposes for which they were collected or processed, or for the period of time authorized by the National Commission for Data Protection, after which they will be deleted.

9. Access, rectification or opposition to the processing of your personal data

Under the terms of the Personal Data Protection Act, the holder of the data is guaranteed the right to access, update, correct or delete their personal data at any time, as well as the right to oppose the use of the data provided for marketing purposes. You can exercise your right through our website, available at or by e-mail

10. Security measures for personal data at LOVE IN A BOX

Various organisational and technical rules have been implemented to prevent the unauthorised disclosure, loss, misuse, alteration, processing or access of personal data, as well as any other form of illicit processing.
Our employees are bound by an obligation of confidentiality and secrecy and may not use the data registered in our systems for any purpose other than that defined when they were collected.
On all our websites, the forms used to collect personal data are protected by encrypted browser sessions. The data collected is stored in our systems, where there are security measures, which we believe are essential to protect them.

11. Communication of data to third parties

As part of our business, we may use third parties to provide certain services. In some cases, for the proper provision of these services, it will be necessary for third parties to have access to personal data of our customers. Where this happens, they must act in accordance with the Data Protection Act and in compliance with this Privacy Policy.

12. Changes

LOVE IN A BOX reserves the right, at any time, to make any adjustment or alteration to this document, and these alterations will be duly publicised on the LOVE IN A BOX websites.

13. Entity responsible for processing personal data

LOVE IN A BOX, with address in Rua da Lamosa, 91 | 4485-309 Labruge, Portugal.
For any clarification, questions or queries, please use the following contact